When the issue occurs, go back to the chrome://net-export/ tab, and click Stop Logging.
Once it does, you’ll see a pop-up window with the message Your log is in progress.
When the Slack desktop app cannot connect, it may be because the settings for your network or any security devices (such as a proxy, firewall, antivirus software, or VPN) are interfering. You'll see an error message in the browser you’re using to access Slack. Last updated less than a minute ago… (error will appear in a grey banner) Sorry! Something went wrong, but we’re looking into it.
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Tip: If you’re an IT or a network admin, learn how to manage connection issues for your network. If you’re having trouble connecting to Slack on the desktop app or in a browser, learn more about connection issues and how to troubleshoot.